Welcome to RxPulsar.com! We value your trust and strive to ensure your satisfaction with every purchase. However, if you are not completely satisfied with your order, we are here to assist you. Please review our comprehensive Refund & Return Policy below for detailed guidance.
Returns
We encourage you to inspect your package immediately upon receipt. If you are dissatisfied with the product for any reason, please follow the steps below to initiate a return:
- Condition of the Product: The product must be returned in its original condition—unwrapped, unopened, and unused.
- Return Window: Returns must be initiated within 14 days from the date you received the package.
- Packaging Responsibility: If the package has been opened, it is the buyer’s responsibility to securely repackage the product to ensure it is returned in the same condition as it was received.
- Return Shipping Costs: The buyer is responsible for covering all return shipping expenses.
Once we receive the returned product, we will inspect it to ensure it meets the return criteria. If the product has been tampered with—such as damaged, opened, torn packaging, or rendered unsellable—a refund will not be issued.
How to Initiate a Return
If you wish to return a product, please contact our customer support team for detailed instructions on how to proceed. We will guide you through the process to ensure a smooth return experience.
Refunds
After we receive your returned item, our team will carefully inspect it to verify its condition. Once the inspection is complete, we will notify you of the status of your refund. If your return is approved, the refund process will be initiated promptly.
Refund Process
- Payment Method: Refunds will be issued to your original method of payment (e.g., credit card).
- Processing Time: The time it takes for the refund to appear in your account depends on your card issuer’s policies. Please allow a few business days for the transaction to be processed.
Note that shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from the total refund amount.
Shipping Costs
All return shipping costs are the responsibility of the buyer. Please ensure that the product is securely packaged to prevent damage during transit. RxPulsar.com is not liable for any loss or damage that occurs during the return shipping process.
As a reminder, shipping fees incurred during the original purchase are nonrefundable. If you are returning an item, the cost of return shipping will also be deducted from your refund.
Contact Us
If you have any questions or need assistance with the return process, please do not hesitate to reach out to our customer support team. We are here to help and ensure that your experience with RxPulsar.com is as seamless as possible.
Important Notes
- Products that have been tampered with, damaged, or are no longer in their original condition will not be eligible for a refund.
- Returns must be initiated within the specified 14-day window to qualify for a refund.
- Refunds are processed only after the returned item has been inspected and approved by our team.
Thank you for choosing RxPulsar.com. We appreciate your business and are committed to providing you with the highest level of service.